Information

We take great pride in our remarkable adaptability and unwavering commitment to excellence in every single aspect of our comprehensive service. We invite you to explore in detail what we have to offer and discover how we can significantly contribute to your ongoing success.

Frequently asked questions

It all began with a simple idea fuelled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail.

Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

What do VAs do?

VAs handle tasks like diary and email management, research, travel booking, social media management, bookkeeping, and marketing.

How do I collaborate with a VA?

Communication methods vary, including email, phone, video calls, and project management tools. 

How do I track hours?

VAs typically use time-tracking software and provide regular updates, either weekly or monthly to suit the client. 

What is the minimum commitment?

While some work on a per-task basis, many operate on monthly retainers, often starting at 5–10 hours per month.

How do I chose the right VA?

It is recommended to choose a VA or agency with robust data protection, proven experience, and positive client testimonials.

How much do VAs cost?

 Rates vary based on experience, but in the UK, they generally range from £30–£40 per hour.

What are the payment options?

Options include Pay As You Go (PAYG) for ad-hoc work and monthly retainer packages for consistent support.

What are typical rates?

PAYG is often around £40+VAT per hour, while retainers can offer lower hourly rates, such as £35+VAT

How is my data kept safe?

Professional VAs are usually registered with the Information Commissioner's Office (ICO) for data protection and can sign NDAs.

Why do VAs charge so much?

VAs often charge high rates due to specialised skills, experience, and the overhead costs of running a business, rather than just basic administration. Their fees cover software, training, and the high-value time-saving they provide.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service.

Join us as we grow and succeed together. We're glad you're here to be a part of our story.